Is the Clinique Générale-Beaulieu a partner of Helsana?
Yes. Helsana and the Clinique Générale-Beaulieu have an agreement on the pricing of the hospital services for your stay. Upon receiving your file, our services will notify your insurer of your upcoming admission. The clinic will then receive a decision from your insurance regarding the coverage of your hospitalization’s costs. This means that, following your stay, the clinic will issue its invoice to your insurance, which will pay it directly to the clinic (third-party billing).
What about medical fees?
An industry-wide agreement exists with Helsana regarding the pricing of medical fees. Provided that your doctor complies with the agreed tariff, your medical fees will be fully reimbursed by your insurance (subject to any deductible or co-payment). Your doctor will send the invoices for medical fees directly to your insurer (under the “third-party payment” system). You will receive a copy of these invoices.
What do I need to do?
Ask your doctors about their billing practices. If they adhere to the existing industry agreement (Medicalculis model), your insurer will fully cover the issued invoices, and you will not have any out-of-pocket expenses. If they invoice using another model, their services must be subject to a prior estimate. In such cases, your insurer’s coverage might be partial or even entirely refused.
Do I need to pay any costs in advance?
No. If your insurance provides a guarantee of full coverage for hospitalization costs, Clinique Générale-Beaulieu does not require any deposit.
Will this situation remain the same?
We hope for broad and swift adoption of the existing industry agreement by the medical community. However, since each doctor remains free to choose their billing practices, there may continue to be a difference between the amount billed by your doctor and the reimbursement ceiling set by your insurer for those who do not adhere to the industry solution.
Does this situation affect the outpatient services at the Clinic?
The outpatient services at Clinique Générale-Beaulieu remain accessible to everyone at all times without any reimbursement limitations.